What is a VA or OBM?
A VA (virtual assistant) or OBM (online business manager) is a virtual office professional that provides excellent off-site administrative support when you need it. VAs and OBMs can specialize in different areas – some specialize in social media marketing, email marketing, project management, or web-based work as a few examples.
What does AYS Business Management and Virtual Support Services specialize in?
We specialize in online business management, social media marketing, email marketing, project management, WordPress support, event management, and customer relationship management for busy, successful authors, coaches, consultants, speakers, and event producers. We also have a network of VAs who further specialize in a variety of support management focuses so the right resource can be provided to you up front.
How can I get my work to you?
Clients submit work to us via e-mail, phone, cloud (Dropbox, Box.com, iCloud).
How do I communicate with you?
Clients may reach us by phone, Skype (contact us for our screen names), video conference, e-mail, courier or US mail. You may also communicate with us via the secure extranet space we create for each client. Contact us for a log in.
How will I receive my completed work?
We utilize courier, overnight package, e-mail, US Mail, or upload onto our secure client extranet dependent upon the client’s needs.
How do you charge?
We charge by the hour. We have an hourly technical rate, an hourly VA rate and an hourly rate for project management. Retainer clients realize a savings off our hourly rates depending upon the number of hours they engage us for each month. We also offer an hourly rate for coaching and mentoring.
Do you have special rates or packages available?
Yes, we have various retainer packages available. Please contact us to inquire.
Do you accept credit cards?
Yes, we accept credit cards, as well as cash, check or PayPal.
What are your payment policies?
A deposit and a signed Service Agreement is required before work can begin. The balance is due at the time of delivery of the work. Contact us for a complete copy of our policies.
May I see examples of your work?
Certainly. Since much of our client work is proprietary, feel free to contact us to view examples.
Do you have references?
Yes. Please contact us for a complete list.